Shipping policy
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
ZONAL SHIPPING POLICY
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
NATIONAL SHIPPING POLICY
processing time
All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Asal Organics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Asal Organics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately so that we can evaluate the issue and make it right. Please save all packaging materials and damaged goods before filing a claim.
Return Shipment
In case of a return, please return the package to our courier partners in proper pack condition as received, any product received in damaged or improper condition will be not be returned and refunded. Please note, In case of exchange or return of product RTO courier charges will be charged on actuals which will be deducted at the time of refund.
**We do NOT refund original shipping charge**
get in touch
- Milakpur Bus Stand, Kund Road, Village Milkpur, Tehsil Behror, Rajasthan 301701
- +91-78600-00525
- info@asalorganics.com
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